Here's How Remote Data
Backups Works...
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Install & Register
Backup
Account |
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Choose
FullSystem or
Manual / Auto File Selection |
| Download, install and register our small agent program. Follow our
easy step-by-step online instructions, or call our toll-free support department
24/7 if you need help. |
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Choose the "full system" option (10 GB+) to back
up every file, program and setting on your PC, or select your mission critical
files and folders to back up. Then run an initial backup. |
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Fast, Automatic Backups,
also back up at any
time |
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Retrieve Files via
Program or
Web |
| Incremental backups
run automatically every night. You can also set backups to run when you shut
down or connect to a network, or click "Back now" any time (going to lunch,
finished a project, making system changes, etc.). |
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Need to restore a previous version of a corrupt or deleted file? Just open the
RDB program and click Retrieve tab (or log into Remote Web Access) and choose a
version (up to the last 10 versions or 30 days). |
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Hard drive failure? Install a
new drive or buy a new computer, download our software
and re-establish your
account with your ID & encryption key, then restore your
data.
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Backup Software Features
Our award-winning
backup software includes valuable data access and recovery features that
separate us from other online backup companies.
These powerful, easy to use data
management tools help you work more efficiently and effectively, providing you
a significant return on investment (ROI).
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Automatic File Backup Backups run
automatically every night, but also on demand, on Windows Exit, or connection
to a Network. |
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Easy File Restores End-users can quickly and
easily retrieve lost or corrupted data files in minutes. |
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Fast, Efficient BackupsPatented optimization
techniques and redundant bandwidth ensure fast, reliable backups and
restores. |
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Easy System RestoreYou won't need an IT tech
to restore your operating system, or your entire PC, to a previous good
state. |
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Remote File AccessEnjoy the convenience of
online access to your data files 24/7 from any computer with Internet
access. |
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10-File Versioning"Go back in time" up
to 10 previous versions of any backed up file, for up to 30 days (whichever
is first). |
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Backup
Email AlertsWe send you email warnings if your account does not
connect to our data centers for a number of days. |
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Manage Multiple Backup
AccountsPowerful solutions to monitor, access & share accounts,
designed for franchisors, corporations & IT techs. |
Backup Data Security Overview
We've layered
state-of-the-art technology to keep your data completely secure.
Data is bank-level
AES encrypted before leaving your computer, then transmitted and stored in that
same encrypted format. No one can access your data without your Personal
Encryption Key, not even us.
Level 4 Data Center
Security
- Our two mirrored, Telco-class data centers are
separated by 1,100 miles, in ultra-secure private limestone mines located
100-200 feet below ground.
- Each has redundant bandwidth using multiple fiber-optic
providers.
- All data received by either hardened Data Center is
immediately replicated to its mirror — connected by point-to-point,
high-speed WAN links
- Traffic is load-balanced between the two sites,
eliminating degraded system performance
- High performance HP Servers & Cisco / Nokia
firewall security
- Each server platform has fail over and redundancy,
continuous server monitoring and performance tuning, assuring that storage
capacity is never exceeded.
Network
Infrastructure
- Redundant power supply using backup generators with
full power for up to 7 days
- Redundant completely independent electrical systems,
power train, commercial power feeds, cooling system, UPS systems, dedicated A/C
units, generator systems and fuel system
- Environment and climate controlled facilities,
resistant to seismic activity and other natural disasters, with Class A vaults
with OSHA certified fire suppression, EPA-certified water treatment plants and
clean air fire extinguishing systems
- Best-practices networking and best-of-breed routers,
switches, firewalls, servers, facilities infrastructure, power grids and
telecommunications circuits are all deployed with backup components to maximize
fail over and redundancy
- Failed account access attempts are logged and reviewed
to prevent unauthorized access
Physical
Security
- Level 4 (highest) security rating, 24/7 armed security,
maintenance & service operation
- Finger scanners for physical access, motion detectors,
CCTV monitoring & camera tracking
- Co-location equipment is locked in cage with sensors
and alarm system
- Visitors require pre-authorization and photographic
identification
- All access to computer equipment is logged
Accolades
Backup Service Awards
Our backup service has received the
highest acclaim from critics and -- most importantly -- from thousands of
satisfied business owners worldwide who have told us why RDB is so critical to
their success and peace of mind. |
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Client
Testimonials
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What a great
service!
“The simplicity of use and it's automatic backup means
that we never miss backing up critical files. Retrieval is simple and has saved
us a number of times when critical files were accidently deleted.”
— Rich Giannini, Action International |
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A Valuable
Time-Saver
“Without this system I would have spent countless
hours, perhaps days, putting my business life back together. The low monthly
fee for this service plus the convienience of backing up automatically on a
daily basis is worth every penny.” — Ken
Thompson, Adventures in Advertising |
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RDB Worked
Perfectly
“My hard drive crashed and just got my new computer.
Remote Data Backups worked perfectly and I was able to restore everything
critical in my business.” — Eddy Kicker,
Coldwell Banker |
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On the Cutting
Edge
“This backup service is truly on the cutting edge! It was so
simple and direct! We were truly impressed.” —
Ted Davis, CPA |
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Saved Our Data
from Hurricane Katrina
“Our area was devastated by Hurricane
Katrina. Imagine our relief when we recieved the news from Remote Data Backups
that all of our information had been saved since the day we left town.”
— Kathy Faia, DreamMaker Bath &
Kitchen |
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Flawless File
Recovery
“I accidentally deleted my main Outlook .pst file while
transferring it to my laptop and suddenly found myself in a very precarious
situation... Dan answered the phone on a Sunday morning and walked me through a
very simple recovery. The whole process worked flawlessly.”
— Victor Ronder, Expense Reduction
Consulting |
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Easy System
Restore in 10 Minutes
“Remote Data Backups saved me a bunch of
headaches by being able to restore the system configuration of a few days back
in 10 minutes after installing something that didn't agree with my
computer.” — TJ Bass, Handyman
Matters |
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10 Version File
Restore
“A new employee had managed to change a large amount of
records in the database accidentally with incorrect information...Luckily for
us they store the last 10 versions of the files.” — Jason Webber, Help-U-Sell |
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Works like a
charm
“I did a data retrieval today and it worked like a charm. I
can now sleep better with Hurricane season in full swing.”
— David H. Link, III, Lawn Doctors |
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Extremely
Seamless and Effective Backup
“This is an extremely seemless,
effective method of backing up your data. I had to use the restore function on
a few occasion and it was extremely easy to restore files. And customer service
was great.” — Mike Bennett,
LoanAdvisors |
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Superior Data
Security
“Note that only YOU have access to your data. RDB uses an
encryption system to ensure that only the person with the correct password key
can read the stored data.” — Charles Dearborn,
Maid Brigade |
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Outstanding
Customer Service
“I was considering buying an expensive tape drive
system when I discovered RDB. The service has been outstanding and keeping my
critical scheduling and customer account data safe is automatic.”
— Stefan Silverman, Mr. Handyman |
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Saves Data from
Virus Corruption
“RDB saved my rear when the computer got a virus,
and became inoperable...and because I had the back up service, my data was
restored in less than a day.” — Barnard Sackett,
Pre-Paid Legal Services, Inc. |
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Fast, Automated
Backups
“The daily updates take only 3-5 minutes at a set time
each day, and happen automatically. Telephone response is 24/7, and very
professional. All of this for a bargain price.” — Sandy McMahon, Renaissance Executive Forums
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Keep Franchisees
protected from data loss
“With the number of employees we have
that work remotely, we rely on RDB to keep them protected from data loss that
can happen because of hard drive crashes, virus attacks, and other unwelcome
computer catastrophes.” — Mark Tucker,
ServiceMaster Clean |
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File retrieval in
minutes
“We called to retrieve some information from our Servpro
database. We were able to retrieve the info in a matter of minutes. It was such
a relief.” — Patricia Eskenazi,
ServePro |
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Data Loss Risks
Remote Data Backups provides the best
solution for safeguarding your computer against a full range of common data
loss and system failure risks including:
- Technical Disasters: Computer viruses
& worms, hard drive crash & failure, PC power failure, backup media
degradation, system updates, service packs, etc.
- Human Disasters: Accidental changes
or deletions, theft (especially laptops), disgruntled employees, etc.
- Natural Disasters: Fire, flood,
hurricanes, tornadoes, earthquakes, lightning, solar flares, freaks of nature,
etc.
- Laptop Disasters: Laptops can easily
overheat, suffer hard drive failures or power outages, and are frequently
dropped and damaged, lost and stolen.
Traditional backup methods
(Tape, Zip & External Drives, CDs & DVDs) are tedious and
time-consuming, and can't reliably protect your data against all these common
data loss risks -- only RDB can!
Data Loss Stats
Data loss is a lot more common and costly
than you think.
- 1 in 4 PCs suffer a data loss in a
given year 1
- Companies lose $12 billion/yr. from
data loss 2
- 7 in 10 small firms that experience
a major data loss
go out of business within a year 3
- 1 in 10 laptops are stolen within a
year of purchase;
97% are never recovered 4
- $61,881 - the average loss due to
laptop theft 1
1
Gartner Group, 2 DTI/PriceWaterhouse Coopers, 3 CSI/FBI Survey, 2006, 4
News.com |
